AGB

TERMS OF SERVICE
OVERVIEW
This website is operated by Scala Surgical Ltd. Throughout the site, the terms "we," "us," and "our" refer to Scala Surgical Ltd. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referenced herein and/or available via hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purposes, and you must not violate any laws in your jurisdiction (including, but not limited to, copyright laws) when using the Service.
You must not transmit any worms, viruses, or destructive code.
A breach of any of these Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, the use of the Service, or access to the Service or any contact on the website without express written permission.
The headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or out of date. The material on this site is for general information only and should not be relied on as the sole basis for making decisions without consulting primary, more accurate, or more complete sources of information. Any reliance on the material on this site is at your own risk.
This site may contain historical information that is not current and is provided for your reference. We reserve the right to modify the content of this site at any time, but we are not obligated to update any information. It is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products. All weights, illustrations, and dimensions are approximate and not binding. We reserve the right to alter specifications or designs at any time. If a product has been greatly altered from its original specification, we will notify the buyer.
We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction and to limit the quantities of any products or services offered. Descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
We do not guarantee that the quality of any products or services will meet your expectations or that any errors in the Service will be corrected.
SECTION 6 - PRODUCT DISCLAIMERS
Product Images
All images shown on this website are taken prior to passivation and final cleaning. Finished products undergo our full quality process and are supplied ready for reprocessing in accordance with our reprocessing instructions.
Professional Use
The products sold on this website are intended for use by trained healthcare professionals in appropriate clinical settings.
Scala Surgical supplies reusable surgical instruments and sterilisation equipment. These are well-established, non-complex devices. Users should always refer to the reprocessing instructions supplied with each product.
Product availability may vary by region due to regulatory requirements. All products supplied to the UK market are UKCA compliant in accordance with UK MDR 2002. Products supplied to the EU market are CE marked in accordance with EU MDR 2017/745.
Nothing on this website constitutes medical advice. Healthcare professionals must always rely on their own clinical judgment when selecting and using surgical instruments.
For questions about product suitability or availability, please contact us.
SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us. We may limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed under the same customer account, credit card, billing, or shipping address.
In the event of a change or cancellation, we may attempt to notify you via email or the billing information provided at the time of the order.
You agree to provide accurate and complete purchase and account information for all purchases made at our store and to update this information as needed.
For more detail, please review our Return Policy.
SECTION 8 - OPTIONAL TOOLS
We may provide access to third-party tools over which we neither monitor nor have control. You agree that we provide access to such tools "as is" without any warranties, representations, or conditions. We shall have no liability arising from your use of these optional tools.
Any use of optional tools offered through the site is entirely at your own risk.
SECTION 9 - THIRD-PARTY LINKS
Certain content, products, or services available through our Service may include materials from third parties. We are not responsible for examining or evaluating third-party materials or websites, and we are not liable for any third-party materials or websites.
Please review the third-party's policies and practices before engaging in any transaction.
SECTION 10 - SHOPIFY PLATFORM AND DATA PROCESSING
This store is hosted by Shopify Inc. When you visit or make purchases on our store, Shopify processes your data to provide e-commerce services to us and to you.
By using this website, you acknowledge and agree that:
Your information, including personal data, may be shared with Shopify and other third parties that may be located in other countries, in order to provide services to you.
Shopify may process your data based on your interactions with our store, with other merchants on the Shopify platform, and with Shopify itself. This processing powers enhanced services designed to improve your shopping experience and help protect against fraud.
You may receive personalised content or advertising based on your activity on our store, other Shopify-powered stores, and with Shopify.
Your Rights (UK, EEA, and Switzerland)
If you are based in the UK, EEA, or Switzerland, you have the right to:
Withdraw your consent to the use of cookies and similar tracking technologies at any time via our cookie banner.
Object to Shopify's processing of your data for enhanced services by visiting the Shopify Privacy Portal.
Your Rights (US Customers)
If you are based in certain US states, you may have the right to opt out of the "sale" or "sharing" of your personal data for targeted advertising purposes. You can exercise this right via our data sharing opt-out page or by using the Global Privacy Control (GPC) setting in your browser.
For more information about how Shopify handles your data, please refer to Shopify's Consumer Privacy Policy.
SECTION 11 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send creative ideas, suggestions, proposals, or other materials (collectively, 'comments'), you agree that we may edit, publish, or use them without restriction.
We are not obligated to maintain any comments in confidence or to respond to any comments.
You agree that your comments will not violate any rights of third parties or contain unlawful material.
SECTION 12 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be typographical errors or inaccuracies on our site. We reserve the right to correct errors and update information or cancel orders if any information is inaccurate.
SECTION 14 - PROHIBITED USES
In addition to other prohibitions set forth in the Terms, you are prohibited from using the site or its content for any unlawful or unauthorized purposes.
SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Your use of the Service is at your sole risk. The Service is provided "as is" without any warranties. Scala Surgical Ltd, its affiliates, and suppliers are not liable for any damages, including lost profits or data, arising from your use of the Service or products procured using the Service.
SECTION 16 - INDEMNIFICATION
You agree to indemnify Scala Surgical Ltd and its affiliates from any claims arising from your breach of these Terms or your violation of any law.
SECTION 17 - SEVERABILITY
If any provision of these Terms is deemed unlawful, the remainder of the Terms shall remain valid.
SECTION 18 - TERMINATION
These Terms remain effective unless terminated by either you or us. We may terminate the Terms at any time if we believe you have failed to comply.
SECTION 19 - ENTIRE AGREEMENT
These Terms and any policies or operating rules posted by us constitute the entire agreement between you and us.
SECTION 20 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with UK laws.
SECTION 21 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms by posting updates on this page.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms should be sent to info@scalasurgical.co.uk.